We want you to love everything you receive from us, because every item is created with purpose, faith, and intention. If something isn’t quite right, we’re here to help.

Returns
Apparel: Returns are accepted within 14 days of delivery if the item is unworn, unwashed, and in its original condition.


Stationery: Due to the nature of our stationery products (notebooks, prints, planners, etc.), all sales are final unless the item arrives damaged or defective.


Sale Items: Items marked as “Final Sale” cannot be returned or exchanged.


Exchanges
We offer exchanges for apparel items if you need a different size or received the wrong item. Please contact us within 7 days of receiving your order to initiate an exchange.

Return Shipping
Customers are responsible for return shipping costs unless the item is damaged or we made a mistake. We recommend using a trackable shipping method.

How to Start a Return or Exchange
Email us at orchardandhay@gmail.com with your order number and a brief description of the issue. We’ll respond within 1-2 business days with next steps.

Note: As a small, faith-based business, every purchase supports our mission to share encouragement and light through meaningful designs. Thank you for understanding and supporting our heart-led work.